Client Care

My career began in client relations; I love talking with people and am really great at it. I can be your “people person”, whether through email, over the phone, or on social media. Below is a list of services I offer and programs I use to help businesses manage client relationships:

  • Online client care (email, chat, social media)
  • Offline client care (inbound/outbound sales, prospect calls, follow up calls, customer service, technical support calls)
  • Virtual phone system setup and implementation
  • Physical phone system setup and implementation
  • Custom main and voicemail greeting creation and uploads
  • Potential employee interviews/screenings

Why TrueSkills

As a small business owner you have a lot to keep track of, from the smallest details, like spell checking emails and web content, to the biggest—your company’s vision. With so much to check off your to-do list each day, it can be very easy to spend hours at a time on small—though important—tasks, foregoing the essential work of putting your concepts into action and solidifying your vision. Partnering with a virtual assistant with specialized skills and experience will ensure that everything on your list gets done quickly and professionally, allowing you to focus on the bigger picture and move your business forward more quickly. The following are a few key areas you may want to consider partnering with a virtual assistant on.


Below is a list of just some of the administrative tasks I have partnered with clients on. If you don’t see a service you’re looking for, contact me—chances are I have done it before or can quickly figure it out for you. Administrative work is a never-ending chore with a vast array of components. Let us handle some of the following for you:

  • Procedure document creation
  • Operations manual creation
  • Scheduling your meetings and appointments directly to your online calendar
  • Clearing out, flagging and organizing your email inbox
  • LeadPages creation and implementation
  • Toll Everywhere creation and implementation
  • Product launch management
  • Real estate services
  • Designing and formatting slides for your next speaking event
  • Transcribing your conference notes, audio and video files
  • Podcast submissions
  • Resumes/CV creation
  • iTunes channel setup and implementation
  • Press release writing and distribution
  • Proofreading and editing
  • Creating templates, checklists, and spreadsheets
  • Creating PowerPoint presentations
  • Creating monthly reports (invoicing, marketing, activities, tracking)
  • Filing taxes
  • Booking speaking engagements
  • Tracking coaching hours
  • Converting documents to PDF/WORD
  • Data entry
  • Direct mailings
  • Calendar management
  • Virtual phone system setup
  • Voicemail greeting creation and implementation
  • Adobe Photoshop editing
  • Video and audio editing
  • Payment and refund processing
  • Processing, shipping and tracking orders and inventory
  • Event planning
  • Travel coordination
  • eBay sales assisting
  • Survey Monkey form creation and implementation
  • Microsoft office suite
  • Webinar setup and implementation
  • Video conferencing
  • Call tracking implementation
  • Article submissions
  • Research projects
  • Amazon Associates setup and integration

Project Management

Being organized, especially as a small business owner with a long to-do list, keeps your business productive, focused, and profitable—and keeps you sane. While it is very easy to talk about being organized, staying organized is something else entirely. As a small business owner, you have so many balls up in the air at once that you may find keeping your projects, team members, and schedule organized difficult. As a virtual assistant that specializes in project management, I can help you keep your business running smoothly.

First, I highly recommend that you store or backup all documents in the cloud, since this is a great way to protect them from computer crashes or viruses. Additionally, it’s a much cleaner, faster way to share files and information if you work with a virtual team. I have experience using several cloud-based services and can help you set this up for your business.

Most importantly, I help all of my clients set up an online project management system. It is very easy to let things slip through the cracks if they are written on little sticky notes all over your office. By entering all of your projects and tasks in a project management system, setting due dates, and assigning to the proper team members, you ensure that all tasks are completed in a timely manner and nothing is forgotten.

Free Consultation


Hello & welcome. I’m Arindom, and it’s a pleasure to meet you! Are you a small business owner, professional motivational coach or self-employed entrepreneur struggling to find enough time in your day to focus on what you really love?

We are a full-service virtual assistant firm that is your go-to partner for all your business’ needs!

If you’re great at seeing the big picture and realizing you need a partner to ensure that nothing falls through the cracks, let’s chat.

We specialize in helping busy entrepreneurs organize, promote, and scale their brand through social media, copywriting, marketing, graphic & web design, technical & administrative services. If you would like to chat, please schedule a . I’d love to hear from you!

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